At Haringar Pantry (OPC) Private Limited, we aim to make your shopping experience simple and convenient. We carefully process and pack your orders so that your products reach you safely and in good condition.

This Shipping Policy explains our order processing, delivery, and shipping procedures.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team will begin processing your order.

Orders are generally processed within 1–3 business days, subject to product availability and order verification.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Shipping & Delivery

After your order has been processed and dispatched, it will be handed over to our delivery or logistics partner.

The estimated delivery time may vary depending on your location, product availability, courier service, weather conditions, and other circumstances.

Generally, orders may be delivered within approximately 3–7 business days after dispatch.

Delivery timelines are estimates and are not guaranteed.

3. Delivery Areas

We currently aim to deliver products to serviceable locations within India.

Availability of delivery may depend on the pin code entered during checkout. Certain remote or restricted locations may have limited delivery availability.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on:

  • Delivery location
  • Order value
  • Product weight or quantity
  • Promotional offers
  • Delivery service availability

Any applicable free-shipping offer will be subject to the terms specified with that offer.

5. Order Tracking

Where tracking is available, customers may receive tracking information through email, SMS, WhatsApp, or other communication channels after the order has been dispatched.

You can use the tracking information provided by the logistics partner to check the status of your shipment.

6. Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Transportation disruptions
  • Public holidays
  • High delivery volumes
  • Courier-related issues
  • Incorrect or incomplete delivery information
  • Government restrictions
  • Other unforeseen circumstances

We appreciate your patience in such situations.

7. Incorrect Delivery Address

Customers are responsible for providing an accurate and complete delivery address, including the correct:

  • Name
  • House/Flat number
  • Street/locality
  • City
  • State
  • PIN code
  • Contact number

Haringar Pantry will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If you realise that you have entered an incorrect address, please contact us as soon as possible. We will try to assist, but changes may not be possible once the order has been dispatched.

8. Failed Delivery Attempts

Our delivery partner may make multiple delivery attempts depending on its delivery procedures.

If delivery cannot be completed because the customer is unavailable, the address is incorrect, the customer refuses the package, or the delivery partner is otherwise unable to complete delivery, the order may be returned to us.

Additional shipping or re-delivery charges may apply where permitted and applicable.

9. Damaged Packages

We take reasonable care while packing your products.

If your package appears seriously damaged, opened, tampered with, or otherwise compromised at the time of delivery, please document the condition with photographs/videos and contact us as soon as possible.

Please retain the packaging and affected product until the matter has been reviewed.

10. Missing or Incorrect Products

If an item is missing from your order or you receive a product that you did not order, please contact us promptly with your order details.

We may request photographs, videos, or other information to verify the issue. After verification, we will provide an appropriate resolution in accordance with our Return & Refund Policy.

11. Cancellation After Dispatch

Once an order has been dispatched, cancellation may no longer be possible.

If you wish to cancel an order, please contact us as soon as possible after placing it.

For complete cancellation conditions, please refer to our Cancellation Policy.

12. Product Availability

If a product becomes unavailable after an order is placed, we may contact you regarding the order.

Depending on the circumstances, we may:

  • Offer an alternative product;
  • Ship the available products separately, where appropriate; or
  • Cancel and refund the unavailable item.

13. Delivery Confirmation

An order may be considered delivered based on the delivery confirmation or status provided by our logistics partner.

If you believe an order has been incorrectly marked as delivered, please contact us promptly so that we can investigate the matter with the delivery partner.

14. Contact Us

For shipping, delivery, tracking, or order-related questions, please contact us:

Haringar Pantry (OPC) Private Limited
Address: #50/2, 3rd Floor, Hennur Main Road, Opposite Jyothi School Bus Stop, Kacharakanahalli, Bangalore – 560084
Phone: 8217355973
Email: dungarr821@gmail.com
Website: haringarpantry.com