At Haringar Pantry (OPC) Private Limited, we respect your privacy and are committed to protecting the personal information you provide while using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About This Privacy Policy

This Privacy Policy applies to information collected through the Haringar Pantry website, including information provided when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Mobile/telephone number
  • Email address
  • Billing address
  • Shipping/delivery address
  • Order details
  • Payment-related information required to process your transaction

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of visits
  • General website usage information

This information helps us understand how visitors use our website and improve our services.

3. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders.
  • Deliver products to your provided address.
  • Confirm and communicate about your orders.
  • Process payments and refunds.
  • Respond to customer enquiries.
  • Provide customer support.
  • Improve our website, products, and services.
  • Detect and prevent fraudulent or unauthorised activities.
  • Maintain website security.
  • Send service-related communications.
  • Send promotional communications where permitted and where you have provided the necessary consent.

4. Payment Information

Payments made through our website may be processed by third-party payment gateways or payment service providers.

For security purposes, Haringar Pantry does not intend to store sensitive payment credentials such as complete card numbers, CVV numbers, or payment passwords on its own systems.

Payment information may be processed directly by the relevant payment service provider according to its own privacy and security policies.

5. Cookies

Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.

Cookies may help us:

  • Remember certain preferences.
  • Understand website traffic and usage.
  • Improve website performance.
  • Provide relevant website functionality.
  • Analyse how visitors interact with our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers
  • Delivery and logistics partners
  • Website hosting and technology providers
  • Customer support/service providers
  • Analytics and website service providers
  • Professional advisers where reasonably necessary

Such information is shared only to the extent reasonably necessary for the relevant service or business purpose.

We may also disclose information where required by applicable law, regulation, legal process, or a valid governmental request.

7. Order & Delivery Information

When you place an order, certain information such as your name, contact number, and delivery address may need to be shared with our delivery or logistics partners so that your order can be delivered successfully.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Processing and maintaining order records.
  • Providing customer service.
  • Meeting legal and regulatory requirements.
  • Resolving disputes.
  • Preventing fraud and misuse.
  • Maintaining business and financial records.

When information is no longer required, it may be securely deleted or anonymised, subject to applicable legal requirements.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Once you leave our website or interact with a third-party service, that service’s own privacy policy and terms may apply.

Haringar Pantry is not responsible for the privacy practices or content of third-party websites.

11. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about our products, offers, promotions, or services.

You may choose to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may continue to receive essential service-related communications, such as order confirmations, delivery updates, payment notifications, or account-related messages.

12. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. Your Rights & Choices

Depending on applicable law, you may have rights relating to your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also contact us regarding questions about how your information is used.

Some information may need to be retained where required by law or where necessary for legitimate business purposes.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be published on this page along with a revised Last Updated date.

We encourage you to review this page periodically.

15. Consent

By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described here, subject to applicable law.

Where specific consent is legally required, we will seek that consent through appropriate means.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Haringar Pantry (OPC) Private Limited
Address: #50/2, 3rd Floor, Hennur Main Road, Opposite Jyothi School Bus Stop, Kacharakanahalli, Bangalore – 560084
Phone: 8217355973
Email: dungarr821@gmail.com
Website: haringarpantry.com